Terms and Conditions of Service
These general conditions govern the
contracting of TravelHub Lockers
at its establishment
located at Complejo Marina Banús II, Paseo Javier López, local 4, 29660,
Marbella, Málaga, Spain. Likewise, these conditions regulate the contractual
relationship between TravelHub Lockers and the User who contracts the locker service.
1. Our Lockers
TravelHub Lockers offers its Users the possibility of renting any of our lockers for 24-hour periods, —from 10:00 AM to 9:59 AM the following day.
We have a total of 45 lockers in various sizes to accommodate different storage needs. Each rental period corresponds to a specific time slot, locker size, and pricing (VAT included):
Mobiles lockers: 81 mm x 274 mm x 380: € 2
Small lockers: 368 mm x 474 mm x 580 mm: € 8
Medium lockers: 462 mm x 474 mm x 580 mm: € 13
Extra-large lockers: 846 mm x 474 mm x 580 mm: € 19
During the rental period, users can access their belongings as often as needed.
We are open 24/7 year-round, with occasional closures.
2. Price
The prices applicable to each type
of locker are those indicated on the website on the date of the order. All
prices shown on the website include VAT.
TravelHub Lockers reserves the right to modify prices
at any time based on market conditions.
3. Operation
At TravelHub Lockers, we have an online reservation
method through the website travelhublockers.com where the entire reservation
and usage process will be carried out in a simple manner. To contract the
rental of lockers, it is necessary to:
• Be at least 18 years old.
• Accept these general terms and
conditions of contract and use.
• Accept TravelHub Lockers's privacy policy.
Payment is made securely via bankcard.
1. Modification, Cancellation, and
Refund of Services
Reservations made through the
website can be canceled up to 24 hours before the reservation date. The refund
will be 100% of the amount. To process it, the necessary data must be provided
by written communication to the email address travelhublockers@gmail.com.
5. Incident Management
In case of breakdown, blockage, or any other type of incident in the use of the locker, the User may contact TravelHub Lockers' assistance service by written communication to the email address travelhublockers@gmail.com.
6. User Obligations
The User agrees to use the lockers
only as a temporary storage place for their own property, to use them correctly
without causing damage, and to comply with all legal regulations and guidelines
established by TravelHub Lockers.
It is not permitted to store dangerous, flammable, or illegal objects.
TravelHub Lockers is not responsible for the loss or
damage of such objects.
7. Consequences and User
Responsibility in Case of Non-Compliance
In case of non-compliance with obligations,
TravelHub
Lockers may take measures, including the
removal of stored goods and the imposition of economic penalties. Additionally,
the User must indemnify TravelHub Lockers for any damage caused. If necessary, TravelHub Lockers| will
temporarily store the items and try to contact the User who has breached the
rental period to manage the return of the items to the User (the cost of which
will be 100% assumed by the User). After 5 days without being able to contact
the User or without the User having contacted TravelHub Lockers and without having been able to
return the items, it will be understood that the goods have been abandoned by
the User for all purposes. In this case, TravelHub Lockers will cease to preserve them,
disposing of them as it deems appropriate or convenient, depending on the type
of abandoned goods.
8. TravelHub Lockers Obligations
TravelHub Lockers commits to maintaining the locker
service in operation and to resolving any incident that arises during the use
of the service as quickly as possible.
9. Liability Limit
TravelHub Lockers is not responsible for the custody
of stored goods.
10. Complaints
The User may file a complaint by sending an email to travelhublockers@gmail.com. lf not satisfied with the response, they may file a claim with the competent authorities.
11. Applicable Law and Jurisdiction
These general conditions are
governed by Spanish Law, and any dispute will be resolved in Spanish
jurisdiction.
12. Contact
For any questions or comments, please contact us by written communication to the email address travelhublockers@gmail.com.